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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All EMAINOX products

The group "New Technologies" offers for review the products of the plant EMAINOX: drop-in lines, self-service, refrigerator tables, wine showcases, thermal cabinets, kitchen equipment, spare parts
  • Drop-in lines EMAINOX
    Drop-in lines
    Compact, Cook-in, etc.
  • Self-service lines EMAINOX
    Self-service lines
    Self 800, Self 700, etc.
  • Refrigerator tables EMAINOX
    Refrigerator tables
    FRIGOBAR et al .
  • Wine Showcases EMAINOX
    Wine Showcases
    Decanter et al.
  • Thermal cabinets EMAINOX
    Thermal cabinets
    Rollyterm et al.
  • Kitchen equipment EMAINOX
    Kitchen equipment
    EMAINOX CONTROL, etc.
  • Spare parts EMAINOX
    Spare parts
    C37011009, etc.

NEW TECHNOLOGIES GROUP

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